Terms & Conditions

Legal

Terms & conditions

These terms apply to orders placed through the COBALT online store. By placing an order, you confirm the information provided at checkout is accurate and that you agree to the store policies published on this website.

Products & availability Prices Order confirmation Product information Returns & exchanges Delivery Contact

01Products & availability

Product availability may change without notice. COBALT may contact the customer if an item becomes unavailable after an order is submitted.

02Prices

All product prices are displayed in Egyptian pounds (EGP) unless otherwise stated. Shipping fees are calculated separately according to the delivery governorate.

03Order confirmation

An order is considered submitted after checkout is completed. COBALT may contact the customer to confirm order or delivery details when necessary.

04Product information

We aim to present product dimensions, materials, colors and features as accurately as possible. Minor visual differences may occur due to screen settings, photography or normal production variation.

05Returns & exchanges

Returns and exchanges are governed by the COBALT Returns & Exchanges policy published on this website.

06Delivery

Delivery times and shipping fees are governed by the Shipping & Delivery policy. Delays caused by external courier conditions, public holidays or circumstances outside COBALT's reasonable control may occasionally occur.